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Jawatan Kosong Pos Malaysia Berhad

Written By P R M on August 12, 2014 | Tuesday, August 12, 2014


jawatan kosong pos malaysia
www.pos.com.my
Jawatan Kosong Pos Malaysia - Pos Malaysia Berhad is the exclusive provider of mail services in Malaysia. With more than 175 years of existence in the country, its vast experience forms a strong backbone, supporting the massive restructuring it underwent when it became a corporate entity in 1992.

The blend of its solid market strength and market freedom enables Pos Malaysia Berhad to explore and adapt to new business opportunities beyond the 'traditional postal services' and thus, stay ahead of its competitors.

In 2003 Pos Malaysia Berhad restructured its entire operation unit into three Strategic Business Units. Determine to be more focused on its various customers and marketplace, Pos Malaysia Berhad now consists of:
PosMel
  • Managing an average of 4 million mail items every day, PosMel is focused in providing day-to-day mailing services both general public and retail customers
PosLaju
  • Being the sole national courier provider, PosLaju aggressively aims to be the preferred courier service among its foreign competitors.
PosNiaga
  • This unit is responsible in heightening the accessibility of the national's postal services via its extensive network of over 700 outlets and Pos Malaysia's transaction portal to reach Malaysians in every corner of the country.
At Pos Malaysia Berhad, have discovered that the secret to business survival lies in human relationships. Thus, Pos Malaysia Berhad constantly invests in identifying, evaluating and maximising the human capital that drives the organisation and innovating solutions to improve its products and services to fulfill the increasing demands of its customers.

Pos Malaysia Berhad continues to reinvent itself to stay focused, competitive and continues to connect Malaysians with the world. Postcode by postcode.

Jawatan Kosong Pos Malaysia Berhad

Qualified Malaysian citizens invited to fill the vacancies at Pos Malaysia Berhad as follows :

1. Call Centre Consultant

Requirements:
  • STPM/Diploma with minimum 1-2 years of relevant working experience in Call Centre and Customer Service with credit Bahasa Malaysia in SPM level.
  • Age 18 - 40 years old.
  • Good verbal and written skills in English and Bahasa Malaysia.
  • Good personality, pleasant, patient and professional work ethics.
  • Customer Service oriented and customer focused.
  • Able to work under pressure and able to work on shift rotation basis.
  • Good listening skills and articulate in resolving problems over the phone.
  • Ability to comprehend, capture as well as interpret basic customer information.
  • Able to analyze a problem properly and develop logical solutions.
  • Good attitude with no unnecessary absenteeism and no tardiness problem.
  • Good computer literate and profient in relevant computer applications.
  • A sound knowledge of telephone etiquette.
  • Good knowledge of call centre telephony and technology.
  • Temporary position for 3 months
2. Secretary 

Requirements:
  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma in related field.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Pleasant personality, well-organized, tactful and has good interpersonal skills.
  • Able to maintain high level of professionalism and confidentiality.
  • Must be able to meet strict deadlines given and high commitment to works.
  • Willing to work past the office hours
  • Computer literate, able to multitask, resourceful and proactive with sense of urgency.
  • Proficient in both English and Bahasa Malaysia and must be good in writing and verbal skills for both languages.
  • Experience in international companies will be an added advantage.
Further information and how to apply, please follow :
Jawatan Kosong Pos Malaysia Closing date 22 August 2014
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Notes :
Please be aware of recruitment fraud. The entire stage of this selection process is free of charge. Jawatan Kosong Pos Malaysia Berhad will never ask for fees or upfront payments for any purposes during the recruitment process such as transportation and accommodation.